Administration Supervisor

Responsibilities

• Lead, mentor, and coach a customer service and administration team to achieve KPIs and deliver market-leading service
• Oversee consistent execution of administration processes, including procurement, asset management, sales orders, invoicing, and credits
• Manage end-of-month administration processes and reconciliations
• Drive continuous improvement by identifying opportunities for process simplification and standardisation
• Maintain accurate data records and support operational leadership in achieving business objectives
• Provide hands-on team and site support, including occasional travel to the Port Hedland facility

Requirements

• Proven experience managing or supervising administration teams
• Strong coaching and mentoring skills, particularly during periods of change
• Demonstrated ability to manage end-of-month administration and reconciliation processes
• Track record in process simplification and standardisation
• Extensive business administration experience or equivalent
• Familiarity with CRM platforms, contact centre technologies, and reporting systems
• Excellent written and verbal communication skills

Benefits

• Competitive salary package
• Flexible working arrangements
• Career opportunities within a high-growth, ASX-listed organisation
• Paid parental leave
• Employee share program and company discounts
• Access to Employee Assistance Program (EAP) and salary packaging

About the Company

Cleanaway is Australia’s leader in sustainable, total waste management solutions. As a high-growth organisation with over 10,000 employees, we transform waste into resources and renewable energy, working towards a more sustainable future for our customers and communities.