Administration Manager

Responsibilities

• Oversee and manage back-office administration functions including customer service, sales order entry, contracts, A/P, A/R, billing, and invoicing
• Supervise and mentor administrative teams to ensure accuracy and high-quality support
• Develop and refine reporting tools to monitor business performance
• Collaborate with regional leadership to align operations with company goals
• Train and develop team members to foster growth and efficiency
• Ensure compliance with company policies and internal controls
• Travel 25% - 40% to Mid-Atlantic Satellite Offices

Requirements

• Business degree preferred with 5+ years of Administrative Management experience
• Or High School Diploma with 10+ years of management experience
• Experience in managing administrative staff, reporting, sales order entry, and financial processes (A/P, A/R, billing)
• Proficiency in MS Office Suite, specifically Excel
• Experience with ERP and CRM systems
• Excellent communication and problem-solving skills
• Valid driver's license and good driving record

Benefits

• Comprehensive medical, dental, and vision coverage
• Generous paid time off, paid holidays, and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• HSA and FSA options
• Employee discounts

About the Company

Overhead Door Company of Charlotte, a DH Pace Company, Inc., is an industry leader in the distribution, installation, maintenance, and repair of commercial, industrial, and residential door, docking, and security products.