Administration Assistant

Responsibilities

• Provide administrative support to the warehouse operation and management team
• Manage day-to-day activities including payroll, consumables, and customer care
• Act as a key point of contact for customers and internal teams
• Resolve customer and operational queries professionally
• Produce accurate KPI reports, monthly reports, and operational data
• Maintain and submit financial information within required timescales
• Support continuous improvement initiatives to enhance efficiency

Requirements

• Previous administration experience in an office environment (warehousing, transport, logistics, or finance preferred)
• Excellent customer service and relationship-building skills
• Strong attention to detail and commitment to accuracy
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to work under pressure and meet tight deadlines
• Strong organizational, time management, and problem-solving abilities
• Flexibility regarding work patterns to support operational requirements

Benefits

• Competitive basic salary
• Competitive holidays
• Life assurance
• Pension Scheme
• Retail discounts

About the Company

Part of the Culina Group, Great Bear is a key player in ambient 3PL, serving established FMCG businesses through an extensive depot network and state-of-the-art facilities.