Administrador

Responsibilities

• Manage 360° operations of the plaza, including maintenance, cleaning, security, parking, and customer experience.
• Meet operational and financial goals, managing expenses vs. budget, EBITDA/NOI, and alternative income streams.
• Oversee facility maintenance (HVAC, electrical, hydraulic) and implement preventive/corrective plans.
• Manage collections and ensure timely recovery of overdue accounts.
• Lead administrative and operational teams, including recruitment, training, and performance management.
• Negotiate with vendors, control contracts, and ensure service level agreements (SLAs) are met.
• Drive foot traffic through local actions in coordination with Marketing and Commercial teams.
• Provide executive reporting on KPIs, including attendance, incidents, and CAPEX/OPEX.

Requirements

• Bachelor's degree in Administration, Accounting, or a related field (must be graduated).
• 3+ years of experience in administrative leadership roles (Coordinator, Head, or Manager).
• Experience in shopping centers, hospitality, retail, or real estate is highly desirable.
• Strong proficiency in interpreting financial statements, budgeting, and monthly closing.
• Proven experience in personnel and vendor management.
• Availability to work weekends (1 out of every 3) and be on-call for operational needs.
• Must reside in Ixtapaluca or surrounding municipalities.

Benefits

• Competitive monthly salary ($50,000 - $57,000 nominal, depending on experience).
• Annual performance-based bonus.
• Major Medical Insurance.
• Grocery vouchers and savings fund.
• Superior benefits and professional development opportunities within Grupo Acosta Verde.

About the Company

Grupo Acosta Verde (BMV) is a leader in the operation and development of shopping centers in Mexico. Our Plaza Sendero brand provides high-quality commercial spaces and memorable experiences to millions of visitors annually.