Accounts Receivable Specialist

Responsibilities

• Manage and review aged receivables, identifying and resolving past-due balances
• Research account history including billing records, service agreements, and prior collection activity
• Process write-offs, credit memos, and billing adjustments
• Maintain accurate invoice records and audit documentation
• Partner with Operations and Sales to resolve disputes and pricing discrepancies
• Conduct collection outreach via phone and email
• Apply customer payments and reconcile cash receipts to open invoices
• Assist with billing cycle activities including invoice review and distribution

Requirements

• 3+ years of experience in accounts receivable, collections, or credit in a B2B environment
• Experience working with ERP systems
• Intermediate to advanced Excel skills (VLOOKUP/XLOOKUP, pivot tables)
• Strong attention to detail and ability to research discrepancies independently
• Effective written and verbal communication skills
• Ability to manage a high volume of accounts across multiple entities

Preferred Qualifications

• Experience with Sage Intacct
• Background in commercial cleaning, facilities services, or franchise operations
• Experience in a private equity-backed or high-growth environment
• Knowledge of credit risk, bad debt reserves, and write-off processes

About the Company

RBJK Marketing LLC is the largest regional sub-franchisor for JAN-PRO Cleaning & Disinfecting. It is part of Empower Brands, a portfolio company of MidOcean Partners that encompasses ten industry-leading brands across commercial and residential services.