Accounts Receivable Collections Specialist

Responsibilities

• Contact customers via phone or email within an assigned portfolio to secure payments
• Maintain daily collection plan tasks to effectively manage past due accounts
• Follow up on payment arrangements and settlements
• Provide overviews of customer balances to senior leadership and recommend necessary next steps
• Advocate for customer needs and issues across various departments
• Review sales order forms, invoicing, payment history, and automatic payment portal configurations to resolve inquiries

Requirements

• Associate’s Degree (A.A.) in accounting, finance, or business administration, or equivalent experience
• Experience in customer service
• Experience in a call center environment
• Experience in collections

Benefits

• Competitive salary and potential for performance-based incentives
• Comprehensive health and life insurance
• Company-paid disability
• 401k retirement planning
• 18+ days of paid time off

About the Company

Inovalon was founded in 1998 on the belief that technology and data would empower the transformation of the entire healthcare ecosystem. We focus on empowering our customers with data-driven solutions to improve both healthcare outcomes and economics. Through our mission-based culture of inclusion and innovation, we deliver solutions that address healthcare’s greatest needs.