Accounts Receivable Collection Specialist

Responsibilities

• Manage and monitor assigned customer accounts to ensure timely collection of outstanding balances
• Perform account reconciliation and analyze aging reports to identify overdue invoices
• Conduct outbound follow-ups via email and phone to secure timely payments
• Investigate and resolve billing discrepancies in coordination with internal stakeholders
• Maintain accurate documentation of collection activities and account updates
• Monitor customer payment patterns and recommend corrective actions
• Support cash flow targets by minimizing delinquency and improving collection efficiency
• Ensure compliance with company policies, internal controls, and audit requirements

Requirements

• Bachelor’s degree in Accounting, Finance, or a related field
• Experience in Accounts Receivable, Accounts Payable, or collections processes
• Knowledge of transactional accounting and reconciliation practices
• Proficiency in Microsoft Excel
• Strong communication skills with the ability to handle customer interactions professionally
• Detail-oriented with strong problem-solving and organizational skills

Preferred Qualifications

• Exposure to ERP systems such as SAP

About the Company

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce.