Accounts Receivable Claim Status Specialist - PI/WC

Responsibilities

• Submit electronic insurance claims and correct errors through resubmissions, reconsiderations, and appeals
• Maintain accurate patient ledgers in Platinum Patient Accounting Software
• Investigate and process Explanations of Benefits from insurance companies
• Review daily accounts receivable reports and take action to facilitate collection of outstanding balances
• Conduct follow-up on unpaid, underpaid, or denied claims via payer portals, phone, and correspondence
• Identify claim issues including missing documentation, coding errors, or eligibility problems
• Document all follow-up activities and payer responses in the billing system

Requirements

• 2 years of experience in insurance billing related field preferred
• Proficiency in Microsoft Office
• Excellent verbal and written communication skills
• Strong analytical and multi-tasking abilities
• Solution-oriented mindset

About the Company

TVG-Medulla, LLC is a multi-site healthcare management organization providing managed services to chiropractic providers. Operating under brands like Chiro One, MyoCore, and CORE Health Centers, Medulla supports over 150 clinic locations across the United States.