Accounts Receivable Associate

Responsibilities

• Monitor outstanding insurance claims and patient balances to ensure timely collections
• Conduct follow-ups with insurance providers to resolve denials, underpayments, and processing delays
• Investigate and resolve payment discrepancies and reconcile daily AR reports
• Prepare and submit appeals for denied or underpaid claims with appropriate documentation
• Analyze denial trends and collaborate with billing teams to correct recurring issues
• Generate and maintain aging reports, AR summaries, and collection reports
• Ensure compliance with HIPAA, Medicare, Medicaid, and private payer policies
• Work cross-functionally with billing, payment posting, and coding teams

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field
• 2+ years of experience in accounts receivable, medical billing, or revenue cycle management
• Experience with RCM software such as EPIC, Athenahealth, Cerner, or similar platforms
• Ability to work the night shift (8pm to 5am) from the Mumbai office

Preferred Qualifications

• Strong knowledge of insurance reimbursement processes and AR management
• Familiarity with CPT, ICD-10, and HCPCS codes for claim verification
• Proficiency in Microsoft Excel and financial reporting tools
• Proven ability to manage high-volume AR portfolios independently

Benefits

• 30 days of total leave per calendar year
• Mediclaim policy and Group Term Life Insurance
• Lifestyle Rewards Program
• Gratuity and annual public holidays

About the Company

Resolv brings together industry-leading healthcare revenue cycle leaders with over 30 years of expertise. We partner with RCM companies to address complex healthcare reimbursement and revenue cycle operations, helping to improve financial performance and the patient experience.