Account Manager

Responsibilities

• Drive revenue through proactive outreach to existing accounts and overachieve upsell targets
• Analyze customer business needs, technical requirements, and challenges to position appropriate Zoho offerings
• Demonstrate deep product knowledge and conduct effective product demos
• Manage the entire sales cycle from qualifying and scoping opportunities to negotiation and closing
• Build and maintain strong client relationships to ensure satisfaction and prevent churn

Requirements

• 2-3 years of business development experience within a SaaS or software background
• Proven track record of growing revenue from existing customer accounts and exceeding targets
• Experience selling enterprise applications such as CRM, ERP, Accounting, or HRMS
• Strong presentation, demo, and consultative selling skills
• Proficiency with CRM tools for process management and reporting
• Excellent communication and interpersonal skills

About the Company

Zoho MEA is part of Zoho, a global technology company dedicated to providing powerful, user-friendly software solutions that help businesses of all sizes operate more efficiently.