Account Manager

Responsibilities

• Create and maintain relationships with used car dealers and brokers
• Attend face-to-face appointments and conduct telephone/email negotiations
• Offer competitive finance terms to dealers and brokers
• Manage existing accounts to ensure sales and efficiency targets are met
• Provide excellent customer service
• Achieve business targets and personal objectives
• Attend 121s and team meetings

Requirements

• Effective communication skills for interacting with dealers and brokers
• Ability to work independently and set own priorities
• Accountability for personal performance
• Ability to communicate information clearly, fairly, and without being misleading
• Ability to work under pressure in a target-driven environment
• Excellent organizational and time management skills
• Ability to research, analyze, and present material to senior management
• Strong interpersonal and strategic thinking skills
• Flexibility to work extra hours to meet deadlines

Preferred Qualifications

• Previous experience in motor finance or the motor industry
• Understanding of the digital marketplace within motor finance
• Knowledge of the regulatory environment in the motor industry

Benefits

• 25 days annual leave plus 8 Bank Holidays
• Additional celebration day for birthdays, weddings, etc.
• Healthcare cash plan through Westfield Health
• Life Assurance at 3x salary
• Electric Vehicle and Cycle to Work salary sacrifice schemes
• Pension contribution (4% employee / 4% employer)
• Smart Tech scheme and solar panel discounts
• Quarterly team social budgets

About the Company

Tandem is a UK challenger bank focused on sustainable digital banking. Launched in 2014, the company aims to empower people to make better financial choices and lower their environmental impact.