Account Manager SMB

About the Company

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more.

Responsibilities

• Own a portfolio of SMB customers and develop high levels of engagement with key decision makers
• Identify growth opportunities and add new business opportunities within existing accounts
• Leverage data analytics to provide regular business reviews and presentations to senior stakeholders
• Meet and exceed quarterly targets for up-selling and cross-selling Perk products
• Develop strong client relationships to shape their business travel programs
• Identify and solve account problems with long-term strategic solutions
• Act as a key contact between internal teams and Account Management to ensure smooth product integrations

Requirements

• Native or near-native level of French
• Fluent level of English
• Minimum 2 years of account management or customer success experience
• Background in SaaS or travel-tech highly preferred
• Outstanding presentation and communication skills
• Strong prioritization and time management skills
• Ability to analyze and translate data for customers

Preferred Qualifications

• Experience in a hyper-growth, fast-changing environment
• Empathetic approach to problem-solving
• Ability to work collaboratively in a team-oriented environment