Account Manager SMB

About the Company

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more.

Responsibilities

• Own a portfolio of SMB customers and develop high levels of engagement with key decision makers
• Identify growth opportunities and add new business opportunities within existing accounts
• Leverage data analytics to provide regular business reviews and presentations to senior stakeholders
• Meet and exceed quarterly targets for up-selling and cross-selling Perk products
• Develop strong client relationships to shape their business travel programs
• Identify and solve account problems with long-term strategic solutions
• Act as a key contact between internal teams and Account Management to ensure smooth product integrations

Requirements

• Dutch Native speaker
• Fluent in English (C1)
• Previous work experience within the Benelux market
• Experience in Account Management or Customer Success
• Strong presentation and communication skills
• Ability to analyze and translate data for customers
• Excellent prioritization and time management skills

Preferred Qualifications

• Background within a SaaS or travel-tech business

Benefits

• Competitive compensation and equity ownership
• Generous vacation days and public holidays
• Private healthcare or gym allowance
• Life Insurance
• Wellbeing support via Spring Health
• Flexible compensation plan
• 17 weeks of paid parental leave
• 16 hours of paid volunteering time per year
• Up to 20 "Work from Anywhere" days per year
• Language lessons (English, Spanish, Catalan)
• Four-week paid sabbatical after 5 years
• Relocation support