Account Manager, SEA

Responsibilities

• Manage regional travel program performance and lead complex multinational client programs to drive retention and growth
• Build strategic partnerships with C-Suite stakeholders, procurement executives, and preferred suppliers
• Identify opportunities for program efficiencies, process improvements, and innovations that deliver value
• Ensure program compliance, capture leakages, and provide competitive insights
• Execute and negotiate contractual obligations to achieve agreed outcomes for all parties
• Lead webinars, customer reviews, and workshops using industry expertise and market intelligence
• Analyse data, generate reports, and translate insights into actionable recommendations

Requirements

• 3+ years in post-sales B2B roles with multinational companies, OR 5-8 years in regional account management
• Proven track record of building authentic relationships with stakeholders from travel managers to C-Suite executives
• Strong analytics and data interpretation skills with a solution-focused mindset
• Excellent communication skills with the ability to influence and drive change
• Self-motivated, resilient, and able to collaborate across different functions and geographies
• Experience in Travel Management Companies (TMC) is a plus

Benefits

• Inclusive company culture that encourages authenticity
• Work-life balance with a "No Leave = No Life" philosophy and paid annual leave
• Access to travel industry perks
• Opportunities for local and global career advancement
• Regular team celebrations and global gathering events

About the Company

FCM combines cutting-edge technology with a people-centric mindset to transform business travel programs. We are a globally connected, energetic, and unconventional travel management company dedicated to delivering innovation and results for our clients.