Account Manager

Responsibilities

• Manage revenue and reservation growth across a diverse book of business in the Japanese market
• Build and maintain long-term relationships with studio owners and wellness partners
• Drive partner retention and adoption of new ClassPass products through regular check-ins and Quarterly Business Reviews
• Prospect and sell new studio, gym, and wellness partners to expand the ClassPass geographic footprint
• Monitor market trends and supply health to identify opportunities for inventory availability
• Act as the local voice for partners, escalating market nuances to the country leadership team
• Utilize Salesforce to develop and maintain a robust sales pipeline

Requirements

• 3+ years of experience in account management or business development with a track record of high performance
• Strong negotiation skills for managing both existing and prospective accounts
• Excellent strategic thinking and the ability to execute tactical project plans
• Strong communication skills with the ability to engage diverse audiences
• Based in Tokyo, Japan
• Fluency in both English and Japanese

About the Company

Playlist is building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. Through our popular brands like ClassPass and Mindbody, we empower businesses and individuals to make meaningful, real-world connections.