Account Manager

Responsibilities

• Own expansion across assigned customer families by building whitespace maps and account plans
• Run internal product demos to highlight additional modules and lines of business
• Generate and qualify leads within customer corporate groups and secure warm introductions
• Lead the full sales cycle for expansion deals including discovery, proposals, and commercial negotiation
• Build multi-threaded relationships with users, managers, executive sponsors, and procurement
• Establish governance cadences such as QBRs and EBRs aligned to customer KPIs
• Partner with Customer Success for onboarding and surface product feedback to the Product team
• Collaborate with Marketing on references, case studies, and webinars

Requirements

• 4+ years in Account Management or Enterprise Sales
• Experience in B2B SaaS preferred
• Proven track record of expansion and cross-selling in multi-entity accounts
• Strong consultative selling skills including value/ROI storytelling
• Ability to navigate InfoSec, legal, and procurement processes
• Proficiency with CRM tools like Salesforce or HubSpot
• Excellent relationship-building and executive presence

Preferred Qualifications

• Experience with insurance carriers, MGAs, or underwriting workflows