Account Manager

Responsibilities

• Prospect, build, and maintain customer relationships to achieve or exceed sales objectives
• Drive territory sales and margin growth within the assigned geography
• Retain and renew current maintenance agreements by improving customer satisfaction
• Manage and nurture account relationships to drive renewals and repair opportunities
• Conduct sales planning and needs assessments to inform account targeting and expansion
• Partner with the branch business development team to identify new opportunities
• Use CRM tools to effectively track opportunities, manage the pipeline, and provide accurate forecasting
• Communicate competitive feedback and market dynamics to internal teams

Requirements

• Bachelor's degree required
• 3+ years of sales or account management experience
• Must have a personal vehicle for territory travel
• Proficiency with Microsoft Office and technical computer software
• Strong written and verbal communication skills
• Ability to work in a highly team-oriented and dynamic environment
• Self-motivated with strong time management and organizational skills

About the Company

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide. With a global team of 72,000 people, we are committed to innovation, safety, ethics, and quality, serving customers in more than 200 countries and territories.