Account Manager

Responsibilities

• Manage all aspects of the renewal cycle for Octus’ subscription relationships within the buyside sector
• Manage key client interactions with a focus on expansion opportunities and subscription renewals targeting 115%+ net retention
• Collaborate with customer success to deliver excellent client service and customer experience
• Coordinate with the product team to identify opportunities for product and platform enhancements
• Track and analyze KPIs and product usage on accounts to determine relationship management strategy

Requirements

• 2+ years of experience in account management, renewing, upselling, and cross-selling solutions to the buyside
• Experience in credit and leveraged finance
• Ability to build relationships and business partnerships to meet net retention targets
• Organized and detail-oriented with the ability to manage multiple workstreams
• Excellent interpersonal, verbal, and written communication skills
• Experience with Salesforce

About the Company

Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have relied on Octus to make better, faster, and more confident decisions in fast-moving credit markets.