Account Manager

Responsibilities

• Manage all aspects of the renewal cycle for subscription relationships within the buyside, sell side, advisory, or legal sectors
• Manage key client interactions with a focus on expansion opportunities and subscription renewals targeting 115%+ net retention
• Collaborate with customer success to deliver excellent client service and customer experience
• Coordinate with the product team to identify opportunities for platform enhancements
• Track and analyze KPIs and product usage to determine relationship management strategies

Requirements

• Experience in an account management role renewing, upselling, and cross-selling solutions to buyside, sell side, advisory, or law firms
• Proven success in hitting quota and retention targets
• Strong ability to build relationships and business partnerships
• Organized and detail-oriented with the ability to manage multiple workstreams
• Excellent interpersonal, verbal, and written communication skills
• Experience with Salesforce

About the Company

Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have relied on Octus to make better, faster, and more confident decisions in fast-moving credit markets.