Account Manager

Responsibilities

• Build and close a pipeline of expansion opportunities across existing SMB & MM customers
• Partner with SMB & MM Customer Success Managers to identify whitespace and growth opportunities
• Prospect into the existing customer base through outbound outreach and internal referrals
• Sell across Muck Rack’s product suite including Media Intelligence, Press Release, Social Listening, and Gen Pulse
• Accurately forecast monthly and quarterly expansion bookings
• Own account and territory planning in partnership with CSM pods
• Drive pipeline creation, conversion, and deal progression
• Collaborate cross-functionally to ensure alignment across sales and customer success

Requirements

• 3-5 years experience in sales or account management roles working with SMB and Mid Market companies
• Proven experience owning a revenue target and closing deals
• Experience managing pipeline and forecasting revenue
• Strong prospecting and outbound sales skills
• Experience selling into existing customer accounts preferred
• Background in SaaS, MarTech, or related industries
• Strong communication and relationship-building skills
• Ability to operate in a fast-paced, distributed environment
• Proactive use of AI tools to improve productivity

About the Company

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media through an AI-powered, integrated platform.