Account Manager, Mid-Market

Responsibilities

• Drive pipeline through proactive outbound efforts and self-sourced meetings from target accounts
• Own customer renewals to ensure high retention while identifying and mitigating risk early
• Create expansion opportunities through new products, services, and AI-driven capabilities
• Build strong relationships with decision-makers and lead strategic conversations with executive presence
• Develop and execute account plans based on product usage, customer goals, and propensity to buy
• Partner with sales support and internal teams to progress deals and drive outcomes
• Tailor product demonstrations and presentations to specific customer needs and business impacts

Requirements

• 3+ years of experience in B2B SaaS sales or account management
• Proven ability to self-source pipeline and manage a full sales cycle within existing accounts
• Strong outbound prospecting discipline and consistent activity levels
• Experience driving expansion within a customer base and managing renewals
• Excellent executive communication and stakeholder management skills
• Demonstrated ability to prioritize accounts using data and insights
• Experience working cross-functionally to close complex deals
• Comfortable delivering product demos and leading consultative sales conversations
• High level of curiosity, ownership, and problem-solving ability

Benefits

• Competitive salary, benefits, bonus potential, and equity eligibility
• Access to dedicated L&D teams, AI workshops, bootcamps, and internal hackathons
• Collaborative, global culture with various Employee Resource Groups
• Opportunity to work on a multi-product suite powered by advanced AI

About the Company

monday.com is the AI work platform powering the most ambitious teams. With over 250,000 customers across departments, we bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture.