Account Manager, Mid-Market

Responsibilities

• Demonstrate a commitment to consultative sales to help advertisers achieve their business goals
• Boost revenue and increase product adoption through strategic account management
• Develop and execute strategic plans to drive transformational advertiser growth
• Lead account operations, including troubleshooting and escalations, to ensure effective resolution
• Work cross-functionally within sales and other Meta organizations to drive customer satisfaction
• Lead external client education and consultations on best practices and future product solutions
• Navigate complex challenges and ambiguity to offer tailored solutions to clients

Requirements

• 3+ years of experience in marketing, account management, sales, or consulting
• Proven experience cultivating and managing client relationships
• Expertise in analyzing quantitative and qualitative data and presenting insights clearly
• Skill in developing actionable insights and storytelling through data visualization
• Experience collaborating with and influencing cross-functional teams
• Ability to prioritize and manage tasks within a fast-paced environment
• Fluency in English

Preferred Qualifications

• Experience in the Australian and/or New Zealand markets
• Demonstrated ability to integrate AI tools to optimize workflows and drive impact
• Experience building brands and running digital marketing campaigns
• Experience influencing C-level executives to build impactful relationships
• Experience across Meta's full suite of advertising solutions
• Ongoing AI skill development, such as prompt engineering or agent orchestration

About the Company

Meta builds technologies that help people connect, find communities, and grow businesses. From Facebook and Instagram to WhatsApp and Messenger, we are moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.