Account Manager

Responsibilities

• Manage and develop a portfolio of existing and new clients as a trusted primary contact.
• Create detailed sales plans for each account and identify cross-selling opportunities in collaboration with Product Specialists.
• Build networks within client organizations to generate new business opportunities and exceed growth targets.
• Maintain excellent relationships with key stakeholders to ensure high service quality and contract renewals.
• Monitor client risk via Salesforce and implement action plans with product, content, and marketing teams to prevent churn.
• Achieve and exceed sales targets and attrition rate objectives to ensure constant revenue growth.

Requirements

• Minimum of 2 years of experience in account management, customer success, or a similar role.
• Fluency in French is required.
• Proficiency in English is a plus.
• National mobility is required for travel across the territory.
• Strong interpersonal and communication skills.
• Ability to develop strategic plans and identify growth levers.
• Ability to work cross-functionally and manage multiple priorities.

Preferred Qualifications

• Experience in the SaaS sector.
• Experience in the legal sector.

Benefits

• Competitive salary and benefits package.
• Opportunity to join a dynamic and innovative team shaping the future of legal technology.
• Direct impact on client success and professional growth.

About the Company

LexisNexis is a leading provider of innovative SaaS solutions for legal professionals. As part of RELX, a global provider of information-based analytics and decision tools, we focus on helping professionals make better decisions and achieve better results through cutting-edge technology.