Account Manager Level III

Responsibilities

• Act as the business owner for assigned enterprise accounts, defining and implementing strategic business plans to drive net retention.
• Proactively manage renewal pipelines to meet or exceed quarterly net retention targets.
• Identify executive sponsors and establish strategic alignment between customer objectives and Conductor’s solutions.
• Collaborate cross-functionally with Customer Success, Support, Professional Services, and Engineering to ensure an exceptional customer experience.
• Negotiate contract renewals and expansion opportunities, converting customer challenges into sales opportunities.
• Prepare and deliver business reviews, proposals, demos, and investment summaries to stakeholders and C-level executives.
• Maintain accurate account and opportunity forecasting within Salesforce.

Requirements

• 5+ years of experience in B2B Account Management, Sales, or Customer Success.
• Proven experience working within an enterprise SaaS organization.
• Strong knowledge of Digital Marketing and industry trends.
• Proficiency with Salesforce or other CRM and sales enablement tools.
• Demonstrated ability to manage complex sales cycles, including negotiation and contract closing.
• Excellent written and verbal communication skills, with the ability to present to senior executives.
• Ability to travel 10%+ to support client account reviews and on-site efforts.
• BS/BA degree or equivalent combination of education and experience.

About the Company

Conductor is the leading enterprise AEO platform. Today’s top enterprise brands use Conductor to grow authority and visibility in both AI and traditional search engines. From tracking visibility in LLMs to real-time monitoring of technical site health and scaled AI content creation, Conductor provides a single source of truth that fuels digital growth—all from one platform.