Account Manager

About the Company

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Backed by Insight Partners, Kaseya has experienced sustained double-digit growth and manages over 15 million endpoints worldwide.

Responsibilities

• Take full ownership of a portfolio of SMB accounts to identify upsell and cross-sell opportunities
• Re-engage existing customers and build strong relationships with key decision-makers
• Develop and execute tailored account plans, including regular outreach and business reviews
• Monitor product usage and adoption metrics to drive increased engagement and retention
• Own and consistently exceed revenue targets through account base expansion
• Partner with Customer Success and Sales teams to deliver a seamless customer experience
• Leverage Salesforce to manage pipeline, track activity, and maintain accurate forecasting

Requirements

• 2+ years of experience in account management or a relationship-focused sales role

Preferred Qualifications

• Experience in B2B sales managing SMB or Mid-market clients (SaaS or technology preferred)
• Proven ability to meet or exceed sales targets
• Strong commercial mindset with a passion for account growth
• Highly motivated, coachable, and resilient in a fast-paced environment
• Excellent communication, organizational, and interpersonal skills
• Experience using CRM tools, specifically Salesforce
• Strong analytical and forecasting abilities