Account Manager

Responsibilities

• Take full ownership of a portfolio of SMB accounts to identify upsell and cross-sell opportunities
• Re-engage existing customers and build strong relationships with key decision-makers
• Develop and execute tailored account plans and business reviews to drive expansion
• Monitor product usage and adoption metrics to support long-term growth and retention
• Own and consistently exceed revenue targets through account base expansion
• Partner with Customer Success and Sales teams to deliver a seamless customer experience
• Leverage Salesforce to manage pipeline, track activity, and maintain accurate forecasting

Requirements

• 2+ years of experience in account management or relationship-focused sales

Preferred Qualifications

• Experience in B2B sales managing SMB or Mid-market clients (SaaS or technology preferred)
• Proven ability to meet or exceed sales targets
• Strong commercial mindset with a passion for account growth
• Highly motivated, coachable, and resilient in fast-paced environments
• Excellent communication, organizational, and interpersonal skills
• Experience using CRM tools, specifically Salesforce
• Strong analytical and forecasting abilities

About the Company

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide.