Account Manager

Responsibilities

• Drive direct sales of complete equipment and after-sales services, including spare parts, maintenance contracts, and energy improvement solutions
• Act as the primary point of contact and "owner" for assigned client accounts
• Build and maintain strong, long-term relationships with customers
• Negotiate contracts and close deals to maximize productivity for both the client and the company
• Organize client visits based on sales management priorities to ensure pipeline sufficiency
• Manage customer dispute processes and follow up on complaints to increase Customer Satisfaction Index (CSI)
• Document all visits, offers, and orders within the SFA system
• Monitor weekly sales progress and report results to management

Requirements

• Bachelor's degree in Administration, Marketing, International Business, Commercial Engineering, or a related field
• 3 to 5 years of experience in account management, consultative sales, or business development, preferably in B2B industries
• Intermediate English proficiency
• Proficiency with CRM tools such as Salesforce, HubSpot, or similar
• Advanced Excel skills and experience with data analysis
• Proven experience in developing commercial proposals and managing sales KPIs
• Strong skills in pipeline management, forecasting, and contract interpretation

Preferred Qualifications

• Experience using Iscalas

About the Company

Ingersoll Rand (NYSE:IR) is a global provider of mission-critical flow creation and industrial solutions. Driven by an entrepreneurial spirit, we serve customers across 40+ respected brands, delivering technology-driven excellence in the most complex and harsh conditions.