Account Manager I

Responsibilities

• Coordinate delivery of account management activities for brand relationships to drive actions based on shared objectives
• Audit, monitor, and review business performance for assigned brands protected with Transparency
• Innovate and experiment with new approaches to established processes by identifying gaps in existing workflows
• Provide feedback to improve self-service tools and operational efficiency
• Collaborate with cross-functional stakeholders to resolve roadblocks and ensure clear communication of progress
• Contribute to the development of playbooks and standard operating procedures

Requirements

• 2+ years of sales or account management experience
• 2+ years of digital advertising and client-facing experience
• Proficiency with Excel
• Experience analyzing data and best practices to assess performance drivers

Preferred Qualifications

• Experience analyzing key open issues and resolution metrics for managed accounts
• Experience in relationship management within technology, start-ups, or SaaS platforms
• Knowledge of Lean Six Sigma concepts and best practices

About the Company

Amazon Transparency is a pioneering team dedicated to driving innovation in brand protection. We work directly with brands to identify gaps, develop improvements, and enhance self-service tools that protect products and consumers globally.