Account Manager

Responsibilities

• Account plan, manage, and expand strategic customer relationships in Switzerland
• Drive business development through deep customer understanding and insight selling
• Manage complex Core/IMS migrations, interworking, and cross-functional orchestration
• Conduct market analysis to identify growth opportunities and business risks
• Negotiate profitable contracts and lead commercial management activities
• Serve as a trusted advisor to key decision-makers and executive stakeholders
• Orchestrate execution across internal cross-functional teams to ensure customer success
• Ensure all business activities comply with Ericsson policies

Requirements

• Strong customer engagement capabilities with deep IT/Telecom industry knowledge
• Technical expertise in Core fluency (dual mode 5GC/EPC, N26) and IMS/VoLTE/VoNR
• Proficiency in market analysis, business risk management, and contract negotiation
• Knowledge of Policy/charging (PCF/PCRF) and UDM/HSS systems
• Excellent communication, stakeholder management, and consultative selling skills
• Ability to align complex technical solutions with strategic business goals
• Proactive, collaborative mindset with a customer-first approach

About the Company

Ericsson is a global leader in telecommunications technology, driving innovation to solve the world's toughest connectivity challenges. We empower businesses and societies by creating the next generation of digital solutions through a diverse team of innovators.