Account Manager

Responsibilities

• Proactively build and manage relationships with clients and their key personnel to become a trusted partner
• Manage the governance framework with clients, including Steering Committees and Business Reviews
• Identify and develop opportunities with existing clients
• Ensure KPIs and targets are being met
• Manage the business side for development, enhancements, or change requests
• Create and maintain forecast models and ensure invoicing is current
• Work with the business development team to renegotiate contracts as required

Requirements

• 5+ years of Account Management experience in financial services, direct cards, payments, or issuer processing
• Native Japanese fluency with strong written and verbal communication skills
• Business-level written English ability
• Strong networking and rapport-building skills
• Ability to thrive in a fast-paced, fluid business environment
• Ability to work independently and collaboratively

About the Company

Episode Six is a global provider of API-based payment processing and wallet management infrastructure. A 100% cloud-native fintech, E6 powers payments for some of the world's largest banks and airlines, providing hyper-configurable technology across 24 countries.