Posted 4 days ago
Account Manager
DandyAccount Manager, Small Multi Location (UK)
Requirements
6+ years dental industry experience, Sales or Account Management background, Experience managing multiple stakeholders, Data analysis skills, Strong communication skills
Skills
Account ManagementSalescustomer success
About the role
Responsibilities
- Drive Net Revenue Retention (NRR) through strategic account planning and proactive customer engagement
- Identify and execute upsell and cross-sell opportunities, including new user activations and scanner sales
- Build and maintain long-lasting relationships with doctors at key multi-location accounts
- Utilize data and customer feedback to analyze your book of business and formulate engagement plans
- Provide consultative solutioning and negotiate commercial terms based on customer goals
- Collaborate with Sales, Training, and Customer Support teams to drive satisfaction and product enhancements
Requirements
- 6+ years of experience in the dental industry within Sales, Account Management, or Customer Success
- Proven track record of upselling and growing an account portfolio
- Experience managing relationships with multiple stakeholders at small to medium-sized businesses
- Strong data analysis skills and comfort using dashboards to inform outreach
- Exceptional communication, problem-solving, and organizational skills
- Ability to work onsite in London 5 days per week
About the Company
Dandy is transforming the massive and antiquated dental industry by building the operating system for dental offices. We simplify and modernize every function of the dental practice through technology, empowering clinicians and their teams with innovation and world-class support.
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Dandy · London
