Account Manager

About the Company

Conforama is a major player in its sector, offering a wide selection of trendy products to equip the home, from furniture and decoration to appliances, through its network of 175 stores in France and its website.

Responsibilities

• Business management: analyze KPIs (revenue, margin, conversion rate, etc.) and monitor performance of product categories and merchants
• Quality and customer satisfaction management: ensure compliance with SLAs (delivery times, after-sales service, returns), product sheet quality, and price competitiveness
• Commercial animation: negotiate and organize commercial operations to boost sales and visibility
• Support and advice: build trust with merchants, identify needs, and propose best practices
• Process improvement: contribute to optimizing internal processes and relay merchant feedback

Requirements

• Bac+4/5 degree (business school, university, etc.)
• Fluent English (spoken and written)
• Rigorous and methodical approach to multitasking
• Proactive and dynamic attitude
• Strong business sense and commercial drive
• Team spirit and effective communication skills

Benefits

• Private canteen and connected fridges on-site
• 50% coverage of Pass Navigo
• Access to staff sales and CE benefits