Account Manager, Commercial

Responsibilities

• Manage all post-sales activity for Commercial customers through relationship-building and product knowledge
• Develop trusted advisor relationships with clients from program administrators to C-suite
• Drive usage of the Navan platform to ensure clients manage 100% of their Travel & Expense programs through the platform
• Meet or exceed revenue goals through account expansion, renewals, and cross-selling
• Identify opportunities for expansion across new departments, teams, and geographies
• Collaborate cross-functionally with Sales, Product, Finance, Support, and Operations teams
• Successfully onboard new clients and ensure they unlock maximum value throughout their lifecycle
• Travel to customer sites as appropriate

Requirements

• 2+ years of experience in Account Management, Sales, or a related customer-facing role within a rapidly growing SaaS company
• Bachelor's degree preferred or equivalent work experience
• Demonstrable track record of high performance and success
• Strong communication and presentation skills
• Ability to think strategically and prioritize work in a fast-paced environment
• Data-driven mindset with high attention to detail
• High energy and proactive approach to problem-solving