Account Manager

About the Company

At City Wide Facility Solutions, we’re always looking for A-level talent. Imagine an organization where people wake up every morning inspired to grow, be excellent and make an impact. Our passionately engaged A-Team works collaboratively in a fast-paced culture that emphasizes a dedication to serving others with excellence in all we do.

Responsibilities

• Serve as a focal point of contact for clients to ensure work performed satisfies company and client quality standards
• Manage, expand, and diversify client relationships with an eye toward potential add-on sales opportunities
• Be the voice of the client as you work with Independent Contractors and crew members to meet/exceed client expectations
• Lead the execution of company policies and procedures associated with client service levels

Requirements

• 3+ years track record of success in a client retention role
• High School diploma required; bachelor’s degree highly desirable
• Proficient in Microsoft Office and knowledge of CRM database
• Must have reliable transportation and the ability to travel on a daily basis to client locations
• Successful completion of a cognitive and behavioral assessment
• Ability to pass a pre-employment drug screening and background check

Preferred Qualifications

• 3+ years of sales and management experience in building maintenance, facility management or equivalent experience
• Bachelor's Degree

Benefits

• $100K+ OTE ($50K Base + Bonus + Commission)
• Monday-Friday Work Week
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k) with match
• Paid Time Off and Holiday Pay
• $700 Per Month Mileage Reimbursement
• Training & Development