Account Manager

Responsibilities

• Develop and maintain long-term relationships with clients, understanding their specific facility maintenance requirements
• Coordinate and oversee the delivery of services, ensuring all operations meet quality and compliance standards
• Identify new business opportunities and promote expanded services to existing clients
• Respond promptly to client inquiries and resolve service issues effectively
• Manage contractor relationships, including hiring, negotiation, and performance evaluation
• Utilize CRM tools to track client interactions, service schedules, and performance metrics

Requirements

• 3-5 years of experience in account management, sales, or facility management
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Proficiency with CRM software and Microsoft Office Suite
• Ability to lead teams and manage contractor relationships
• Reliable transportation and willingness to travel to client sites
• High school diploma required; bachelor’s degree preferred

Benefits

• Base salary plus monthly commissions
• Anticipated first-year total compensation of $70k, with top performers exceeding $90k
• Paid Time Off (PTO)
• Gas and phone allowance

About the Company

City Wide Facility Solutions is an industry leader with a strong reputation for quality and customer service, focused on relentless customer service, a growth mindset, and hustle.