Account Manager

Responsibilities

• Serve as the primary commercial point of contact for satellite bandwidth customers, ensuring all contractual obligations are met and tracked to closure.
• Lead responses to customer commercial requests and partner with the Finance department to track, manage, and forecast revenue.
• Ensure the accuracy of billing triggers and commercial data.
• Coordinate with engineering and product teams to understand technical issues and provide meaningful context to customers.
• Maintain rigorous documentation of customer interactions, project statuses, and commercial commitments.

Requirements

• 1-5 years of professional experience in Account Management, Commercial Operations, or a related customer-facing role.
• U.S. Citizenship, Lawful Permanent Residency, or Refugee/Asylee Status (required for export regulation compliance).
• Financial literacy and strong comfort level with contracts and revenue tracking.
• Willingness to travel up to 20%.
• A degree or professional background in a technical field (e.g., Engineering, Physics, Math, or CS) is preferred.

Preferred Qualifications

• Experience translating complex technical information into clear customer communications.
• Experience working in a high-energy, collaborative office environment.
• Strong execution skills and the ability to drive complex projects to completion.
• Proficiency in analyzing contracts and managing detailed spreadsheets.

Benefits

• Competitive base salary and significant equity package via incentive stock options.
• High-quality company-subsidized healthcare, disability, and life insurance.
• 401(k) retirement planning and flexible PTO.
• Free on-site catered meals.

About the Company

Astranis builds advanced satellites for high orbits, expanding humanity’s reach into the solar system. We provide dedicated, secure networks to sophisticated customers across the globe, including large enterprises, sovereign governments, and the US military. Based in Northern California, we design, build, and operate our satellites from our 153,000 sq. ft. headquarters.