Account Management Intern

Responsibilities

• Partner cooperatively in a team environment to support the evolution of various Mastercard business programs
• Liaise with a global customer base to identify opportunities for program improvement and understand customer needs
• Support team functions related to ensuring customer compliance with Mastercard standards
• Utilize analytic insights and tools to facilitate compliance, investigative, and reporting initiatives
• Perform project management duties, including creating processes, developing timelines, and managing compliance cases
• Communicate with key stakeholders to implement action plans addressing vulnerabilities and weaknesses
• Interface with internal and external customers to educate them on program rules, procedures, and best practices
• Conduct desktop research to identify regional or global trends and develop key performance metrics

Requirements

• Currently studying for a bachelor's degree with an expected graduation date between June 2027 and December 2027
• Possession of full legal working rights in Australia (Permanent Residents or Citizens of Australia/New Zealand)
• Ability to commit to the full 9-week internship period from 30 November 2026 to 29 January 2027
• Strong communication and presentation skills
• A curious mindset and a willingness to collaborate and learn

Benefits

• Hands-on experience in a real-world work environment within the global payments industry
• Potential for a Graduate role in the Mastercard Launcher program
• Impactful assignments that drive actual business results
• Networking sessions and access to a leadership speaker series
• Volunteer and team-building experiences

About the Company

Mastercard is a global technology company that operates the world's fastest payments processing network. Our mission is to connect everyone to endless, priceless possibilities by providing a vehicle for commerce and a connection to financial systems. We empower our employees to be part of something bigger while providing endless opportunities for professional growth and development.