Account Lead

Responsibilities

• Own strategic relationships with client executives and senior operational leadership
• Define engagement success metrics and work backward from business and fiscal milestones
• Manage the complete financial picture of engagements, including pricing, cloud costs, and partner incentives
• Lead contract negotiations and manage renewal timelines
• Recruit and shape three-person delivery teams consisting of Forward Deployed Strategists and Engineers
• Orchestrate partner ecosystems including Microsoft, NVIDIA, and Systems Integrators
• Serve as the primary owner for major client escalations and risk management
• Lead executive demos and communicate AI/ML platform value to non-technical stakeholders

Requirements

• 7+ years of experience in enterprise account management, management consulting, or customer success
• Experience within manufacturing, industrial technology, or complex B2B SaaS environments
• Proven track record of driving commercial outcomes like renewals and expansions in global manufacturing
• Deep understanding of manufacturing enterprise dynamics and decision-making processes
• Strong commercial acumen regarding contract negotiations and pricing structures
• Ability to lead cross-functional teams without direct authority
• Excellent executive communication and storytelling skills
• Ability to travel up to 40% domestically and internationally

Preferred Qualifications

• Prior experience with AI/ML, Industrial IoT, or advanced analytics platforms
• Familiarity with Microsoft Azure, Databricks, or similar data/AI infrastructure
• Experience as a co-sell partner with major cloud providers (Microsoft, AWS, GCP)
• Background in enterprise-scale digital transformation leadership
• MBA or advanced degree in business, engineering, or operations

About the Company

Sight Machine strengthens manufacturers by providing the industry’s only standard data model and system-level visualization capabilities. By integrating all crucial data into a single innovative platform, everyone involved in the fabrication process can visualize, contextualize and examine data in one intuitive interface.