Account Executive

Responsibilities

• Develop and execute account growth plans to increase revenue and order volume through upselling and cross-selling
• Identify new business opportunities within existing accounts and drive product utilization
• Build and maintain strong professional relationships with key stakeholders and business clients
• Conduct regular business reviews and performance discussions to ensure client satisfaction
• Proactively identify churn risks and develop effective retention strategies
• Manage a portfolio of business accounts, prioritizing them based on revenue potential and strategic importance
• Maintain accurate account records, forecasts, and pipeline updates within the CRM
• Resolve client concerns by coordinating with internal teams to ensure timely solutions

Requirements

• Bachelor's degree in Business, Marketing, or a related field
• At least 2 years of experience in corporate account management functions
• Proficiency in CRM platforms such as Salesforce, HubSpot, or Freshsales
• Strong communication skills with the ability to provide and receive information effectively
• Willingness to work on-site in Parañaque (PITX) and perform fieldwork activities as needed

About the Company

Lalamove is an on-demand delivery technology company, empowering users all around the world to make delivery fast and reliable. Operating in 14 markets across Asia, Latin America, and EMEA, Lalamove seamlessly connects users and drivers through dedicated mobile and web apps to move things that matter.