Account Director (Social)

Responsibilities

• Serve as the primary senior lead for clients, owning trust, satisfaction, and performance.
• Build deep knowledge of client businesses and competitive landscapes to proactively identify growth opportunities.
• Partner with strategy teams to transform business problems into insightful creative and communication briefs.
• Lead the development of integrated campaign plans across social, digital, and experiential channels.
• Mentor account team members and partner with cross-functional leaders in creative, media, and analytics.
• Manage account financials, including scope, budget tracking, forecasting, and profitability.
• Drive account growth by identifying upsell and cross-sell opportunities and supporting new business pitches.

Requirements

• 9–10+ years of experience in account leadership, ideally within digital, integrated, or full-service agencies.
• Proven ability to lead client relationships and guide senior stakeholders with confidence.
• Strong leadership skills with a track record of building and mentoring high-performing teams.
• Fluency in modern social and digital marketing trends and platforms.
• Strong project management instincts with sharp attention to detail regarding timelines and budgets.
• Analytical skills with the ability to interpret performance data and turn it into actionable insights.
• Excellent written and verbal communication and storytelling skills.

Preferred Qualifications

• Multicultural market experience.
• Bilingual proficiency (English/Spanish).
• Category experience in CPG or retail.

About the Company

Founded in 2001, GALLEGOS United (GU) is an award-winning, independent, and minority-owned agency. We have evolved from a traditional agency to delivering productized digital experiences, helping clients transform and amplify their brand presence through compelling storytelling. Our partners include brands such as got milk?, Stater Bros., Comcast, and Nate’s Honey.