Account Director

About the Company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products.

Responsibilities

• Manage a portfolio of startup accounts, developing and executing strategies for comprehensive account management
• Partner with AI Deployment Engineers to drive successful technical engagements with startups
• Own consumption and contracted revenue targets while managing revenue forecasts
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders
• Collaborate with solutions, marketing, communications, business operations, finance, product management, and engineering teams
• Serve as an advocate for improving the startup experience of building with OpenAI
• Monitor the industry and startup landscapes to contribute to corporate strategy
• Support the recruitment and onboarding of teammates and company culture development

Requirements

• 7–12 years of experience selling platform-as-a-service (PaaS), cloud, or other API products
• Experience working in or around the startup ecosystem (founder, employee, or close partner)
• Experience supporting the growth of fast-growing, high-performing companies
• Experience working directly with C-level executives and startup founders
• Ability to communicate technical concepts to customers and internal stakeholders
• Ability to gather and process complex market intelligence

Preferred Qualifications

• Experience supporting customers across Asia-Pacific in multiple markets
• Fluency in Mandarin Chinese, Korean, and/or Japanese