Account Director in Training

Responsibilities

• Provide strategic leadership across assigned custodial and facilities contracts
• Develop and execute operational strategies to drive revenue growth and profitability
• Recruit, onboard, train, and develop high-performing operational teams
• Manage employee performance through coaching and progressive discipline
• Maintain full accountability for financial performance, including P&L and budget forecasting
• Identify opportunities to expand services within existing client accounts
• Conduct regular site visits, inspections, and quality audits to ensure contractual compliance
• Ensure compliance with health, safety, and environmental management standards

Requirements

• Must reside in Western Canada and be willing to travel for rotations
• Minimum three years of management experience in facilities services or janitorial operations
• Proven experience in recruiting, training, and managing employee performance
• Experience managing labour relations, including unionized accounts
• Valid G driver’s licence and reliable vehicle for regional travel
• Ability to pass criminal record and Reliability Security Checks
• Proficiency in Microsoft Office 365

Preferred Qualifications

• Post-secondary education in Business Administration, Facilities Management, or Operations Management
• Experience managing operational service contracts in government or public sector environments
• Knowledge of health, safety, and environmental management systems

About the Company

Dexterra Group's Xcelerated Operational Excellence Program is a fast-track development pathway designed to build leadership, operational, and client management skills for future Account Director roles in facilities management.