Account Director

Responsibilities

• Manage client accounts and projects from briefing through delivery, ensuring work is completed on time, on budget, and to a high standard
• Build and maintain strong client relationships, acting as a trusted advisor and managing expectations
• Coordinate cross-functional teams, including designers, copywriters, and developers, to ensure successful campaign deliveries
• Oversee project scope, budgets, contracts, and resources to maximize account performance and profitability
• Lead account planning, proposals, presentations, and new business opportunities
• Mentor and support junior team members, resolving project challenges and escalations
• Drive process improvements and ensure consistent delivery across all projects

Requirements

• Experience delivering integrated, multi-channel marketing campaigns
• Strong account, project, budget, and stakeholder management skills
• Experience leading and developing high-performing teams
• Knowledge of digital production and creative workflows
• Proficiency with Microsoft Office and project management tools
• Excellent organization and the ability to manage multiple priorities in a fast-paced environment

Benefits

• Flexible, hybrid/remote working policy
• Mental health support and company sick pay scheme
• 15 days paid holiday annually plus Public Holidays
• Enhanced family-friendly policies to support new parents
• Learning and development opportunities to support professional growth
• Social and cultural events and regular guest speaker sessions
• Buddy Programme to support your onboarding

About the Company

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We have been certified B Corp and Climate Neutral since 2021.