Access Specialist I

Responsibilities

• Provide high-quality customer service and manage patient relations to ensure customer satisfaction
• Perform appointment scheduling, patient registration, and data entry
• Conduct insurance verification and transcribe medical orders
• Manage telephone coverage and patient referrals
• Handle payment collection and filing of protected health information (PHI)
• Support the financial solvency of the hospital through accurate registration and financial processing

Requirements

• High school diploma or GED required
• Experience in customer service, specifically in front desk or patient-facing roles
• Ability to work a Monday-Friday schedule (8:30am-5pm) with a possible Saturday rotation

Preferred Qualifications

• Previous experience working in a healthcare environment

About the Company

Dayton Children's is a leading pediatric healthcare provider dedicated to the belief that every moment counts. We are driven by our core values: committing to safety, serving with compassion, owning every moment, working better together, innovating with purpose, and valuing and respecting every person.