Access Specialist I

Responsibilities

• Provide customer-service coverage and manage financial outcomes for patient services in the Emergency Department
• Perform duties including appointment scheduling, registration, and transcribing orders
• Conduct insurance verification and manage patient referrals
• Handle data entry, filing protected health information (PHI), and telephone coverage
• Collect payments while maintaining patient relations and customer satisfaction
• Work a schedule of three 12-hour shifts per week (7am-7:30pm) with a third weekend and holiday rotation

Requirements

• High school diploma or GED required
• Experience in customer service, specifically in front desk or patient-facing roles

Preferred Qualifications

• Previous experience working in a healthcare environment

About the Company

Dayton Children's is a pediatric healthcare provider dedicated to making every moment count for patients and families. We operate with core values of safety, compassion, ownership, collaboration, purposeful innovation, and respect for all individuals.