Access Specialist I

Responsibilities

• Provide high-quality customer service and manage financial outcomes for patient services
• Perform appointment scheduling, patient registration, and insurance verification
• Transcribe orders, manage data entry, and handle telephone coverage
• File protected health information (PHI) and manage patient referrals
• Collect payments while maintaining patient relations and customer satisfaction
• Support the financial solvency of the hospital through accurate administrative processes

Requirements

• High school diploma or GED required
• Experience in customer service, specifically in a front desk or patient-facing role

Preferred Qualifications

• Previous experience working in a healthcare environment

About the Company

Dayton Children's is a leading pediatric healthcare provider dedicated to the belief that every moment counts. We are driven by our core values: committing to safety, serving with compassion, owning every moment, working better together, innovating with purpose, and valuing and respecting every person.