Access Specialist I

Responsibilities

• Provide high-quality customer service and manage patient relations to ensure customer satisfaction
• Perform appointment scheduling, patient registration, and data entry
• Conduct insurance verification and transcribe medical orders
• Manage telephone coverage and patient referrals
• Handle payment collection and filing of protected health information (PHI)
• Support the financial solvency of the hospital through accurate financial processing

Requirements

• High school diploma or GED required
• Experience in customer service, specifically in front desk or patient-facing roles

Preferred Qualifications

• Previous experience working in a healthcare environment

About the Company

Dayton Children's is a pediatric healthcare provider dedicated to making every moment count for patients and their families. We operate with core values of safety, compassion, ownership, collaboration, purposeful innovation, and respect for all individuals.