Academic Support Specialist

Responsibilities

• Assist students with tutoring schedules, materials, and technology, directing them to appropriate staff and campus services.
• Support the sign-in process and assist tutors with data tracking software.
• Manage service point opening and closing procedures, including securing materials and reporting maintenance issues.
• Provide clerical support by creating and maintaining departmental documents, schedules, and informational materials.
• Serve as a point of contact for clerk-related processes, including appointment scheduling and training.
• Assist with testing services, including scanning documentation, answering questions, scheduling appointments, and proctoring tests.

Requirements

• High school diploma, GED, or equivalent work experience.
• Strong communication and computer skills.
• Experience with office equipment and customer service.
• Ability to multitask, maintain confidentiality, and work effectively within a team.
• Strong attention to detail and ability to prioritize workload.

Preferred Qualifications

• Six months of directly applicable experience in an administrative or academic support role.

About the Company

Montgomery County Community College provides comprehensive educational opportunities and is committed to ensuring equal opportunity for all persons in its programs and employment practices.