Academic Support Coordinator

Responsibilities

• Provide direct in-person support to faculty, students, and administrative staff.
• Perform general office functions including data entry, filing, supply ordering, and invoice management.
• Confidentially manage detailed testing schedules, exam procedures, and the tracking of testing materials.
• Coordinate alternative testing processes and procedures for students.
• Assist with the setup, check-out, and training of assistive technology for students registered with Access & Disability Services (ADS).
• Support the Peer Educator program by assisting with scheduling and time-clock processes.
• Assist with campus communications for ADS and Academic Coaching & Enrichment (ACE) events.

Requirements

• High School diploma.
• At least 3 years of experience in disability services, higher education, counseling, special education, psychology, or a related field.
• Proficiency in MS Excel and other office productivity software (Microsoft 365, Outlook, Teams, Adobe).
• Proven ability to manage sensitive information with discretion in accordance with FERPA and ADAA.

Preferred Qualifications

• Bachelor's degree.
• Experience working in higher education or a complex organizational environment.
• Knowledge of employment laws and HR best practices.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package including medical, dental, vision, and retirement plans.
• Generous paid time off and holidays.
• Tuition Remission.
• Professional development opportunities.
• Supportive and collaborative work environment.

About the Company

St. Ambrose University and its affiliate campuses, including Mount Mercy University, are inclusive, Catholic, and diocesan communities of learners. We empower our members to act courageously, seek wisdom through faith and reason, and lead lives of service.