Academic Services Manager

Responsibilities

• Serve as the primary contact for students, faculty, and university personnel regarding academic processes, policies, and program support.
• Manage academic operations including scheduling, records, compliance tracking, and data reporting.
• Oversee all phases of the dissertation process, from contract setup to final ProQuest submission.
• Maintain program assessment, retention, and accreditation records to support CACREP compliance.
• Coordinate department events, faculty meetings, calendars, and logistical support for travel and guest speakers.
• Coordinate hiring and administrative processes for GAs, TRAs, adjunct faculty, dissertation readers, and small-group leaders.

Requirements

• Bachelor's degree required.
• Minimum of one year of administrative experience, preferably in higher education.
• Proficiency with Microsoft Office.
• Ability to quickly learn academic systems such as Banner.
• Excellent written and verbal communication skills.
• Strong organizational, time management, and problem-solving skills.
• Ability to handle sensitive or confidential information with discretion.
• Commitment to Regent’s core values of Excellence, Innovation, and Integrity.

Benefits

• Health, life, and disability insurance.
• Flexible spending accounts.
• Tuition incentives.
• Fully vested retirement plans.
• Paid time off and other insurance options.

About the Company

Regent University is a faith-based institution committed to academic excellence and global influence. Located in Virginia Beach, VA, we provide a collaborative environment for staff and faculty to contribute to the development of future leaders.